Our Team

At INI Customer Services Private Limited we are a group of individuals with a total experience of 15+ years in the IT/ITES industry come together as a “TEAM”. We have the people who have set up ventures right from scratch and have turned them around into a profit making organisations.

We believe in delivering consummate business process solutions, end-to-end project management, tangible results and a commitment to excellence built on proven methodologies, solid leadership and cutting edge technology in an eco-responsible manner.

The company has a limited number of private investors and does not plan to go public.

Imran a Darvesh & Irma a Darvesh are the first directors of INI customer services private limited.

our team

Imran A Darvesh

Managing Director

Irma A Darvesh

Director Operations

Imran A Darvesh

Managing Director

Imran Darvesh has more than 10 years of experience in managing various business entities. He has got prior experience in the field of customer service, collections and managing people. He has played a pivotal role in setting up the vision, mission and strategy for INI. Imran holds a bachelors degree from Mumbai university, his mantra in life is – “focus and be patient”.

Irma A Darvesh

Director Operations

Irma Darvesh has been associated with INI since day one of operations. She started her career as an executive and gradually moved on to managing operations. She brings strong experience in advising clients across sectors and associate with them in identifying and prospecting senior management talent and successfully executing confidential searches. Irma holds a diploma in engineering degree from Mumbai university, she is a follower of this principle “I attribute my success to this: I never gave or took any excuse”.

Daryl Pereira

Senior Manager Operations

A Graduate from Mumbai University brings in rich experience across different segments. Responsible for strategic and operational leadership of INI specialty collections and sales business across Canada & USA. He has more than 14 years of experience in the consumer and collections industry. Prior to joining INI, he held various positions with Nationwide Credit, Inc since 2012 responsible for compliance, risk management & account receivables